Korisničke Usluge (Besplatni Online Kurs sa Sertifikatom)

We often hear that “The customer is king” and this Customer Services free online course covers the concept of customer service in-depth. You will learn how to measure service standards as well as the various personal skills required in order to deliver excellent customer service and resolve customer queries. Ensure that you exceed a high level of customer experience with this free online Customer Services course.

This is a free online course with a certificate. Interested? Simply click the button and start today.

This Free Online Course Includes:

• 4-5 Hours of Learning
• CPD Accreditation
• Final Assessment

Alison Certificates

All Alison courses are free to enrol, study and complete. To successfully complete this Certificate course and become an Alison Graduate, you need to achieve 80% or higher in each course assessment. Once you have completed this Certificate course, you have the option to acquire an official Diploma, which is a great way to share your achievement with the world.

Your Alison Certificate is:

• Ideal for sharing with potential employers
• Include it in your CV, professional social media profiles, and job applications.
• An indication of your commitment to continuously learn, upskill & achieve high results.
• An incentive for you to continue empowering yourself through lifelong learning.

Alison offers 3 types of Diplomas for completed Diploma courses:

• Digital Certificate: a downloadable Certificate in PDF format immediately available to you when you complete your purchase.
• Certificate: a physical version of your officially branded and security-marked Certificate, posted to you with free shipping.
• Framed Certificate: a physical version of your officially branded and security-marked Certificate in a stylish frame, posted to you with free shipping.

We are Alison, one of the world’s largest free learning platforms for education and skills training. Founded in 2007, we are a for-profit social enterprise dedicated to making it possible for anyone to study anything, anywhere, at any time - for free and online. Through our mission we are a catalyst for positive social change, creating opportunity, prosperity, and equality for everyone.

Build Your Career In 3 Easy Steps

Free Personality Assessment, Understand Who You Truly Are!

Alison’s free Workplace Personality Assessment gives you a simple scientific report of your top skills & strengths in just 12 minutes. Take the recommended free courses to boost your strengths!

Fast Track Your Career With Alison's Career Guide

From software developer and business manager to head nurse and chef, browse 600+ exciting careers and the courses you need to achieve them. Discover all you need to know about job responsibilities, and the experience you require, and get suggested courses to learn the skills to succeed!

Get Hired, Create a Job-Winning Resumé

Create a job-winning Resumé with Alison’s Resumé Builder and apply for your dream job

Advance Your Career. Learn In-demand Skills.

Upskill in business analytics, health care, graphic design, management and more.