Диплом по Обслуживанию Пассажиров на Борту Самолета (Бесплатный Онлайн-Курс)

This free online course describes the duties of an airline crew member and explains how to become a flight attendant.

Professional and effective cabin crew members form the backbone of a successful airline. This course explores the roles of flight attendants and covers safety, emergency procedures and customer service. We also outline the perks of this exciting, fast-paced job to prepare you to work in the dynamic world of hospitality and travel. Sign up for this specialist hospitality course to learn how to provide first-class customer service in the sky.

What You Will Learn In This Free Course

• Explain the roles of the cabin crew
• Distinguish between the various types of airlines
• Discuss the roles of regulatory bodies and trade associations in airline operations
• Outline the advantages and disadvantages of a cabin crew career
• Summarise the steps in the cabin crew application and interview process
• Identify frequently used terminologies, acronyms and codes
• Recall the various components of an aircraft and cabin
• Discuss the need to understand the 24-Hour clock and phonetic alphabet
• State the duties of flight attendants before takeoff
• Describe the ailments arising from frequent air travel and their remedies
• State the need for cabin crew members to have excellent personal grooming
• Explain how to conduct an emergency evacuation
• Define ‘fatigue’ and identify some effective approaches to fatigue management

We are Alison, one of the world’s largest free learning platforms for education and skills training. Founded in 2007, we are a for-profit social enterprise dedicated to making it possible for anyone to study anything, anywhere, at any time - for free and online. Through our mission we are a catalyst for positive social change, creating opportunity, prosperity, and equality for everyone.

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