Gerente de equipe de contato com o cliente MBO 4

For team manager, team leaders and supervisors who want to grow in their position. Combine learning and work through this flexible training during an educational year within your own working environment with a recognized MBO 4 middle management diploma as a reward.

This OVO (third learning path) training is for anyone who works as a team manager within a customer contact environment or who wants to take this step. You can follow this training alongside your work. At the intersection of operational and strategic management, team leaders and supervisors are responsible for the performance of their team(s). They must show leadership, be able to make quick decisions, understand processes and have insight into technology.

Coniche Business School (formerly Philipse Business School and School for Customer Management) has been the authority in training and education in the field of customer contact. Our strength lies in education at the intersection of marketing, sales and customer service. We call this overarching field of expertise 'Customer management'.

Our portfolio includes tailor-made training, but also a large number of training courses and workshops via open registration. We also provide recognized training at various levels: from MBO to Post HBO courses and MBA. We offer a continuous learning path for customer contact professionals: from employees to middle management and higher management.