Diploma em Gestão Hoteleira Incluindo Estudos de Língua Inglesa (Curso Online Gratuito)

Learn the principles of hospitality management and the English language skills required in the sector.

This free online hospitality course will be of great interest to anyone who wants to start or further their career in the sector. The course teaches you the functions of various departments in hotels and restaurants and the roles involved in working in them. The course also delves into the English language skills needed to work in the sector, from the front desk of a hotel to the restaurant waiting staff. So don't delay, start your learning today.

What You Will Learn In This Free Course

• Explain the characteristics of the hospitality industry
• Define the classification of hotel departments
• Define the different market segments and customer types
• Explain the objectives of a menu
• Explain what is meant by kitchen layout and design
• Explain proper food handling priorities
• Describe the food preparation procedures
• List the different types of restaurant workforce injuries and accidents
• Explain health and safety procedures as applied to the hospitality sector.
• Recommend and compare restaurant dishes using adjectives and comparative adjectives
• Effectively provide potential hotel guests with information during inquiries using English language phrases
• Check guests in and out of hotels in the correct sequence

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