Master TQM - Gestion de la Qualité du Tourisme - 52e édition

Tourism Manager… Profession with concrete prospects! The Master TQM - Tourism Quality Management, with over 200 partner companies, 51 editions already held and over 2000 graduate candidates, represents the most important path of specialization and job placement in the management of the tourism sector, in hotel management and in the coordination of tour operators. The TQM Master, CEPAS qualified, is the only one in Italy to have such a long-lasting and specific experience in the tourism sector.

Divided into two phases: 2-month classroom and double 3 + 3-month internship in Italy and / or abroad. A classroom week takes place on a cruise in the Mediterranean to experience the integrated tourism system par excellence up close: the cruise sector.

The Master takes place every year in two sessions in February and October, both in Rome and in Milan and in e-learning mode.

The TQM Master allows you to receive 10 professional certifications recognized in the business and consulting fields both in Italy and abroad and automatic registration in the CEPAS register for Manager & Consultant of Tourism and Hotel Management Systems, which constitutes a specific recognized professional figure by one of the most important Certification Bodies of Training and Professionalism and which allows to operate in a transversal way on the most relevant areas of the tourism sector.

Professional outlets

The preparation acquired during the Master TQM - Tourism Quality Management allows you to develop the skills capable of opening professional outlets in the following areas of tourism companies (hotels and 4 or 5 star luxury hotel chains, resorts and holiday villages, tour operators, OTAs and agencies travel agencies, DMCs, consulting firms and cruise lines):

• Front Office - Room Division Manager - Revenue Manager
• Commercial Marketing
• Congress and Events Organization - Destination Management
• Food & Beverage
• Front-line for Wellness and Thermal
• the cruise
• Quality, Security & Safety Assurance
• Administration and Financial Management

The Master TQM - Tourism Quality Management is also preparatory to the professional qualifications of hotel manager, technical director of travel agencies and tourist guide.

Recipients

The TQM Master has a limited number to guarantee the quality of the teaching activities. Each classroom has a number of admitted students not exceeding 35 students. The Master is aimed at:

• graduates in both humanistic and scientific disciplines, interested in acquiring operational tools through a training course with innovative and practical contents, difficult to learn in degree courses, but very useful for entering the world of work
• industry professionals who wish to take a qualifying course for their profession
• graduates with specific technical characteristics

The selection for access to the TQM Master consists of a cognitive / motivational interview and the evaluation of the candidate's curriculum. To register for the selection, simply fill in the following booking form: booking form .

The placement

UNINFORM Group has selected the best hotel and tourism companies operating in Italy and abroad, to allow students to effectively complete, through the internship, the training path started with the classroom phase. The internship is, in fact, a full immersion in the activities of the host company, during which participation in functional projects is foreseen that allow you to put into practice what has been learned in the classroom phase.

The stage

• takes place at companies in the sector - 4 or 5 star luxury hotels and hotel chains, resorts and holiday villages, tour operators, OTAs and travel agencies, DMCs, consulting companies and cruise lines - both in Italy and abroad in specific functions requests from the participants themselves;
• it includes board and lodging;
• it is structured in 2 separate periods of 3 months each;
• in many cases it can also have a single duration of 6 months;
• it is offered in Italy and / or abroad;
• for abroad knowledge of the foreign language is required;
• English and Spanish are the languages of greatest interest for a better placement abroad.

It is possible to carry out the double internship in national and international hotel groups, individual hotels, consulting companies, tour operators, tourist villages, travel agencies and cruise companies, in all company departments (Front Office; Food & Beverage; Administration and Accounting; Destination; Marketing & Sales; Commercial; MICE; PCO; Human Resources; Front line Spa & wellness; ...). The UNINFORM Group Placement Office monitors the evolution of each internship on a monthly basis and maintains direct relationships with both the trainee student and the host company. In rare cases of criticality, he immediately arranges for the change of internship without any prejudice to the student. The attribution of each stage is always shared with the participant in order to enhance his preferences and skills and his intentions for growth.

The only Master who:

• it is tailor-made for the participant
• it is international in scope
• it is also focused on High Specialization in hotel management
• it is the only one in Italy, in the tourism sector, to be CEPAS qualified;
• it is the only one in the sector that develops in the tourist / hotel area skills aimed at management control, supported and qualified by training in “HACCP, Quality, Safety and EMAS Expert”;
• has teachers from the hotel industry and from the international tourism business world
• has a performing teaching content for the acquisition of managerial skills
• guarantees an outgoing professional profile of considerable managerial value.

The TQM Master - Tourism Quality Management, the Master that makes the difference!

The TQM Master:

• offers high-level management training and transversal management, which can be used in any field of work in the world of tourism;
• it is effective for anyone intending to enter the hotel, resort, cruise, tour operator, travel agency and consultancy market with the necessary security;
• issues a professional title and certifications recognized in the workplace, in Italy and abroad;
• has as its main objective the future professional occupation of the students;
• it is innovative, adhering to the needs of the tourism market and consistent with the highest quality standards, referring both to design and to the provision of higher education;
• it is updated at each edition, based on the business dynamics that most characterize the sector;
• has a teaching methodology based on ACTIVE-LEARNING (the learning of theoretical knowledge through practical exercises); all the topics in the classroom are completed by the business simulator, which allows all participants not only to analyze company case studies but also to try their hand directly in the possible solutions of cases, in specific areas of the sector (from hospitality to tour operators and agencies travel and more);
• boasts a team of teachers engaged for years in tourism-hotel management, highly specialized in the functional areas covered by teaching;
• counts on an exclusive placement team dedicated to the participants of the Master TQM - Tourism Quality Management;
• it is the original cloned by many, but never surpassed.

TQM Master Scholarships

UNINFORM Group has provided a partial coverage scholarship that allows the candidate to pay only 3,400.00 (three thousand four hundred / 00) Euros plus VAT, contributions, these, which have been made available directly by the sponsoring companies and by the companies promoting the Master TQM. The sponsoring organizations reserve the right to award the scholarship available on the basis of the assessments of the candidates' profiles deemed of particular interest.

UNINFORM GROUP

UNINFORM Group, renowned and accredited national Business School engaged for over 25 years in the field of higher education and innovation of training processes, operates with recognized authority by providing prestigious post-graduate masters in the fields of Tourism, Quality, Safety, Environment, Energy, Marketing Digital and Communication, in both its offices in Rome and Milan.

References

• UNINFORM is a training institution with over twenty years of experience
• UNINFORM is accredited to the LAZIO Region for professional training, continuous training, basic guidance services, specialist guidance services, accompaniment and job support services - Determines n ° D1558 / 09
• UNINFORM has obtained the ISO 9001: 2008 Quality Certification for the design and provision of Higher Specialized Professional Training services. Certificate n ° 184076 Bureau Veritas
• UNINFORM is accredited by EBAFOS - Bilateral Body for Training and Safety for the provision of training courses according to the State Regions Agreements
• UNINFORM is a member of ASFOR - Italian Association for Management Training.

As a multidisciplinary structure operating since 1996, the UNINFORM Group training offer is officially accredited to the Lazio Region for Higher Education and is at the same time certified by Bureau Veritas in accordance with UNI EN ISO 9001: 2008. Thanks to the consolidated and extensive wealth of experience, professionalism and knowledge gained over the years both in training and consulting activities, UNINFORM Group offers qualified services of:

• University School and Business School
• Information Technology & Technology Transfert
• Business and Legal Consulting

Each of these services is aimed at the development and consolidation of managerial skills and specialist professional skills, capable of significantly increasing both the competitiveness of the individual and of the company as a whole (see references). The Corporate structure of UNINFORM Group is made up of the following legal entities: UNINFORM Group: Management and Entrepreneurial Training School, Training & Development: Management Consulting Company, Giordano & Partners Law Firm: High Tech Forum Legal, Commercial and Financial Consultancy Firm : Consortium for Innovation and Technology Transfer, Academy High School: University Study Center

High formation

As a Management and Entrepreneurial Training School, UNINFORM Group is committed to the enhancement of human capital, aimed at developing a modern managerial culture through the creation of highly qualified Masters and Executive Masters.

Management consulting

UNINFORM Group avails itself of a wide network of associated professionals, carefully selected from managerial and academic fields, through the criterion of the highest quality and the highest professional competence; a team of people dedicated not only to strategic and organizational consultancy, but also to the success of Italian companies with a strong international vocation.

Legal services

In this context UNINFORM Group intervenes directly with specialized professionals enrolled in the appropriate Rolls of the Order and assists companies in all phases concerning Contracts, Company Acquisitions, Corporate Engineering, Constitution, Company and Trust Management, Patronage in International Disputes and Arbitration and much more.

HTFORUM - High Tech Forum

UNINFORM Group proposes itself as a real driver of change for all those companies that focus on technological innovation as a means of improving, optimizing their production dynamics. In fact, we provide a wealth of information, data and studies particularly targeted on the "state of the art" of the most modern and innovative technologies.

University education

UNINFORM Group has enhanced the professional experience of professors from Universities, Research Institutes and Specialization Schools to offer a global service of orientation and assistance in university preparation. The teachers are scrupulously selected and chosen on the basis of their personal and didactic background, the experience gained in the field and, last but not least, the ability to interpret and satisfy all the assistance and learning needs of the "new generation" university students.

Who we address

• Companies (public and private) that need to face and evaluate all the aspects and implications of a program and to define the objectives in real time, in order to overcome the typical vulnerabilities of specialist interventions; who want to introduce and / or consolidate advanced cultures and technologies to manage their functionality.
• Private individuals: high school graduates, recent graduates, consultants, company executives, executives.