This course addresses three important areas of responsibility for the contract manager. The first day focuses on contractual relationships – what contracts are, what risks do they address, what types of contract exist and how can you bring all that together to manage the contractor relationship. The second day looks at the "financials" of contracts, including understanding prices and costs, how contract commitments are supported by forms of security and the important topic of payment. The third day is about management of contracts in a dynamic world, where wants and needs change, where contracts need to be varied, and where good administration techniques keep contracts in good shape. This Contract Management course also addresses three important areas of responsibility for the contract manager: Firstly the key issue of managing contractor performance – a process of measurement against deliverables or KPIs in order to achieve the contract objectives. Secondly the complex areas of contract negotiation and contract drafting – two topics that often go hand in hand. Thirdly the questions about what happens when things go wrong, leading to claims for compensation, damages, and early termination, as well as the disputes that may follow. The course will wrap with a summary of the key learning points, followed by an action planning exercise with a view to apply the acquired knowledge and skills immediately upon your return to work. Post-course support is also available in relation to the implementation of your action plan, up to six (6) months following course completion.
