DIPLOMA OF COMMUNITY SERVICES (CASE MANAGEMENT)

The Diploma of Community Services (Case Management) is ideal for gaining the necessary skillsets for a profession in the Community Services sector. You can become an advocate in family welfare, community health, employment services and disability services. The responsibilities of Case Managers are diverse in nature. Generally, they include duties such as implementing service programs, evaluating and assessing client needs, and coordinating referral processes.

Students may undertake this course as an entry pathway into the care/ support industry. Our course is directed towards developing multi-skilled workers who can communicate effectively and advocate on behalf of clients, employ counselling techniques, work one-on-one and in groups, apply all aspects of case management, including complex assessment and referral, implement community development strategies, understand the impacts of sociological factors on clients and case management techniques.

The Institute of Health and Nursing Australia (IHNA) is one of Australia’s premier quality education and training providers. The Institute’s key areas of expertise and course delivery are nursing, health and community services such as aged care, disability support and early childhood education and care, with research and development underway into new areas such as health management and English Language studies.

IHNA is a fast-growing, dynamic, and quality-driven institution committed to continuous improvement, working hard to develop, implement and deliver courses and professional development programs.

Student welfare and administrative and educational support are paramount to IHNA from the moment of application to the time of graduation – and beyond. Whatever the mode of delivery, face-to-face or e-learning, students are supported and motivated on a one-to-one basis by the institute’s trainers.

IHNA students benefit from fully equipped campuses, with modern facilities and amenities, including state-of-the-art nursing and computer laboratories, a student library, audio-visual equipped classrooms and student break out areas.

All of this combines to ensure IHNA’s significant contribution to the Australian workforce's training needs, particularly in the caring professions.

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