BTS Operational Commercial Management

The objectives of the BTS MUC / MCO training

The BTS MCO (formerly BTS MUC) aims to train you in the management of a commercial unit (store, large-scale distribution, sales agency, sales department, merchant site, etc.). A sales expert and versatile manager, you will be in direct contact with customers and will carry out very diversified missions to develop the activity of your commercial unit. In a context where digital is ever more present, you will also learn to adopt an omnichannel approach and strategy as well as to digitalize your commercial unit.

Skills developed

The distance learning BTS MCO (formerly BTS MUC) covers a wide range of skills that you master at the end of your training. In particular, you will be trained to:

• Commercial prospecting
• Customer loyalty
• Customer relationship management
• Animation of a sales area
• Management and animation of the product and service offering
• Procurement and inventory management
• Management of the activity
• Managing a sales team

ENACO allows you to prepare your BTS Operational Commercial Management in two years. The distance learning BTS MCO (formerly BTS MUC) offered by ENACO is a national higher education diploma at Bac +2 level which awards 120 ECTS credits as well as an RNCP level 5 title. Our program is therefore subject to control by National Education and our educational materials strictly respect the official standards. This BTS is accessible to candidates with a Baccalaureate or equivalent.

The training program

The educational program targets former students in the fields of sales, management and marketing. They study the management and development of a commercial unit, customer relationship management, communication, business management and economics. Courses in general culture and expression, commercial IT, mathematics, law and modern languages (LV2 and LV3 optional) are also provided. Find below the subjects that you will learn during your two years of training:

General Education

• General culture and expression
• Modern Language 1 (English, Spanish or Italian)
• Economic, legal and managerial culture

Vocational education

• Business management techniques
• Customer relationship development techniques
• Animation of the commercial offer
• Operational management
• Sales management techniques

Traineeship

Your distance learning BTS MCO course includes a 14-week internship period consistent with the training, i.e. 4 consecutive weeks during the first year and 10 weeks including at least 4 consecutive weeks during the second year. Thanks to this internship, you will be able to deepen and put theoretical teaching into practice. This professional experience is very important because it allows you to discover the rules, constraints, customs of the company and its field of activity and to produce your professional files.

Concerning employee candidates exercising their profession in the field of management of a commercial unit, your internship is not obligatory. You will need to provide one or more employment certificates attesting that you are employed in representative activities related to the management of a business unit, as presented in the framework.

alternation

You have the possibility of following your work-study training through an apprenticeship or professionalization contract.

Professional opportunities

The distance BTS MCO (ex BTS MUC) constitutes a real springboard towards a large number of professions. Find below the non-exhaustive list of positions to which you will be able to apply thanks to your diploma:

• Salesman
• Responsible for customer
• Commercial Counsellor
• Merchandiser
• Assistant manager
• Assistant Store Manager
• Department manager
• Head of sales
• Account manager
• Responsible e-commerce
• Driving manager
• Head of sector, department

Training costs

Testimony

Plath Christophe

"Pleasant training with well-designed courses, the teaching team is quite easily available for any information, although the courses and the campus allow you to obtain the information necessary for the training: I rarely consulted the teaching team."

ENACO is the first distance business school in France offering 61 diploma, certification and qualifying courses in the fields of commerce, management, sales, marketing, real estate and HR up to Bac +5.

Since its creation in 2006, the ENACO Business School project has been to remotely train the professionals and leaders of tomorrow in the different fields of commerce, marketing, real estate, management and finance.

In an increasingly connected world, ENACO has built a unique educational project focused on innovation, personalized support, the search for excellence and the employability of its students.

ENACO is subject to the educational control of the Ministry of National Education and a member of the European Federation of Schools (FEDE). ENACO is also Qualiopi Training Action and ISO 9001 Quality certified, proof of its commitment to the quality of its training and the satisfaction of its students.

Course of training

All the training offered by ENACO is completed entirely online on our virtual campus developed by our teams. The student has access to all his courses, homework but also to virtual classes. The virtual campus integrates sharing and exchange functionalities as well as Google Apps. Students can therefore videoconference with their teachers via Google Hangout, Google's live video chat service. It is accessible 24 hours a day, 7 days a week, on computer, tablet or smartphone: you will be able to train wherever you are and whenever you want!

Pedagogical follow-up

Throughout your training you will be monitored by our teaching team. You benefit from individual and personalized supervision and educational support. You benefit from a personalized exchange with the teacher of each subject. These exchanges take place by telephone, email, live chats and/or video conferences. In order to support you as best as possible, your teachers regularly organize thematic virtual classes.

Our school also offers you an enhanced coaching service. We have put together a team of educational coaches who advise you on the first days of your training in your apprenticeship and give you all the keys to organize yourself, motivate yourself and express your full potential. They will guide you throughout your training and will be at your disposal if you encounter the slightest difficulty.

ENACO , the excellence of an innovative school

ENACO is subject to the educational control of National Education and the European Federation of Schools and is ISO 9001 and Qualiopi quality certified - Training actions and Apprenticeship training actions. Our various accreditations and approvals demonstrate our commitment to the quality of our training, the satisfaction of our students and their employability and allow our training to be covered by continuing training systems (CPF, AIF, work-study, etc.). ). The BTS offered by ENACO are recognized and subject to the educational control of National Education and the Bachelors and Masters are, for their part, recognized by the FEDE.

Our 9 quality commitments

A virtual campus accessible 24 hours a day and fully compatible with tablets and smartphones to study wherever you want, whenever you want! A virtual campus at the forefront of educational innovation: integration of Google Apps, notably Hangout, to follow live video discussions A team of experienced educational coaches to guide you throughout your journey No additional costs for training: no travel, accommodation, catering costs, etc. Experienced teachers from the professional world and higher education ISO 9001 and Qualiopi Quality certification - Training actions and Apprenticeship training actions, proof of our establishment's commitment to the quality of our training The possibility of registering and starting your training at any time A training rhythm adapted to each situation (accelerated or spread over time) An ecosystem of services at your disposal: 100% Good Deals space, Office 365 Web suite, Google Workspace license, a daily subscription to Le Figaro and the Google Digital Workshops integrated into your training.