WeUni docsity Logo
Bachelor's Degree
Master's Degree
Doctoral Degrees
Online
Main fields of study
Bg HeroCard

On-Demand Course Service Essentials: Owning the Service Moment

Disney Institute


Location

United States of America (USA)

Study Format

Online

Course language

English

Study Fields

Business, Marketing, Hospitality Management

Degree

Courses

Tuition Fee

Request info

Program Description

At Disney Institute, we believe a common purpose is the essential foundation of a quality service strategy. Our Cast Members at Disney parks and resorts are encouraged to internalize our common purpose and are empowered to demonstrate it daily. From this course, you will begin to understand specific best practices for everyone in your organization to leverage a higher purpose to create emotional connections with your customers.

As part of the Disney Institute Essentials Series, this micro-learning experience will inspire professionals by focusing on a particular aspect of a service-centred culture. Enhance your learning and personal development to be able to foster greater organizational success.

About the School

For more than three decades, Disney Institute has been helping to advise and train a variety of professionals, teams and organizations worldwide based on the business insights and best practices of Disney parks and resorts.

Disney Institute operates under the very principles it teaches, setting the same standards of excellence for ourselves. You will be introduced to another mode of thinking—the distinctly Disney method. This is not business training per usual, but a unique and truly inspiring approach.

Similar programs

Business Bridging - Online Program

EU Business School

logo EU Business School

Online

Spain

Business

Foundation Year


English

2 Months

Find out more

Business Bridging Program

EU Business School

logo EU Business School

Spain, Switzerland, Germany

Business

Foundation Year


English

2 Months

Find out more

Advanced Business Analytics Certificate

Ohio University Online

logo Ohio University Online

Online

United States of America (USA)

Business, Business Administration, Management, Business Analytics, Data Science

Courses


English

1 Year

Find out more

Online Certificate in Applied Accounting

University of California, Irvine - Division of Continuing Education

logo University of California, Irvine - Division of Continuing Education

Online

United States of America (USA)

Business, Accounting

Courses


English

1 Year

Find out more