Diploma in Hospitality - Hotel Operations Management (Online)

Program Details

• Program Code:  1867
• School: School of Hospitality, Tourism and Culinary Arts
• Credential: Ontario College Diploma
• Program Type: Post-secondary program
• Program Length: 2 years/ 4 semesters
• Start Date: Fall, Winter, Summer
• Location: Online

The Hospitality - Hotel Operations Management program will offer you business skills and acumen to work in a wide range of areas within this multifaceted industry. Among these areas will be front desk management, housekeeping operations, food and beverage management, and human resources planning.

Throughout the program, you'll receive relevant technology-based training and industry certifications, including Smart Serve, Food Handlers, and CPR/first aid, which are recognized and sought after by top employers.

As a graduate of the Hotel Operations Management program, you'll have unlimited career opportunities, responding to guests' needs, and providing them with exceptional service and attention to detail. You'll be fully prepared to step into key roles within both the front and back of a hotel and make an impact on the guest experience.

Picture the look on guests' faces as they walk into the gorgeous lobby of a world-class hotel, are greeted by a helpful concierge, and warmly welcomed to a perfectly-finished guest suite before enjoying a meal and exquisite service in the dining room. All of this is made possible by the hard work and dedication of Hospitality - Hotel Operations Management program grads.

It’s Your Shift Training and Awareness Program

The program will include an innovative industry training and awareness certification, It’s Your Shift. The certification will equip you with crucial knowledge and provide current resources focused on sexual harassment prevention and safe practices for intervention as a frontline worker or manager. It will support you, as you enter the hospitality industry, to become a leader for the prevention of sexual harassment and contribute to the evolution of safe and welcoming work environments.

The SMART Accreditation Program

Tourism HR Canada has honored Centennial's Hospitality – Hotel Operations Management two-year diploma program and Hospitality and Tourism Administration three-year advanced diploma program with its SMART + Premium status, which means the programs exceed basic tourism industry standards. Centennial College is among the first post-secondary institutions in Canada to receive the SMART accreditation — and the only one to have two programs recognized for demonstrating tourism-related programming that exceeds industry standards.

Program Highlights

• Industry-recognized certifications are built into coursework to enhance your resumé

Centennial College is Ontario’s first public college with five campuses in Toronto, Canada. Centennial offers high-quality Canadian Education that is hands-on and employment-focused. Programs at Centennial promote experiential learning with laboratory instruction, co-op education, and industry placements. Centennial consistently ranks #1 in Toronto for Student Satisfaction! (KPI: 2016, 2017, 2018).

With seven specialized academic schools, Centennial offers over 160 programs in Business, Engineering Technology and Applied Science, Communications, Media, Arts and Design, Health, Hospitality, Tourism, and Culinary Arts, and Transportation. Centennial offers post-secondary and post-graduate programs, as well as English Language Learning and Foundations programs for college and university preparation.

Why Study at Centennial College?

• Affordable and cost-effective
• High standard of education
• Co-op and industry connections
• Incredible diversity
• Opportunity to work in Canada
• Safe city and friendly community
• High standard of education

You belong here! Centennial is the #1 College Choice for International Students in Canada! Our 25,000 full-time students include over 11,000 international students from 126 countries! As you enjoy the academic benefits of Canadian college education, a wide range of global perspectives will enrich your education and experience.

An award-winning Canadian institution Centennial received the Gold Medal for Leadership Development at the 2018 World Federation of Colleges and Polytechnics (WFCP) Awards of Excellence. Centennial also received the 2016 Gold Medal for Internationalization Excellence from Colleges and Institutes Canada (CICan).

We are leaders, innovators, and entrepreneurs We work with over 800 industry partners! You have access to the latest equipment and technology, industry-leading faculty, and co-op opportunities to get you work-ready upon graduation. Centennial ranks third in Canada for the number of students employed and paid for applied research (Canada’s Top 50 Research Colleges)

Over 1,000 pathways! Centennial College programs offer 367 Degree Pathways and 40 Masters Degree Pathways with partner universities in Canada and abroad.

Are you seeking a global experience? Centennial offers unique global learning opportunities for students: International internships, semester exchanges, faculty lead international programs, global citizenship and equity learning experiences, language and culture learning, and conferences, and competitions abroad. Our Suzhou Centennial College learning site offers Canadian education in China, credit transfer pathways, and semester exchanges with our campuses in Toronto, Canada.

Study, Work and Live in Canada

Centennial College welcomes you in your pursuit of incredible international education experience. Centennial has a reputation for student and graduate success and numerous awards for International Education Leadership. International students achieve their goals at Centennial and lead the province in rates of successful graduation! 92.3% of international students that start our graduate programs successfully graduate.

Centennial College is an approved government institution for Canada’s Study and Work Programs! Full-time international students enrolled in a degree, diploma, or certificate program can work part-time (20 hours per week) while studying, and full-time during scheduled breaks.

The Post-Graduation Work Permit Program allows international students to gain valuable Canadian work experience after graduating from Centennial College. Graduates are eligible to apply for a Post-Graduation Work Permit for up to three years!