Introduction to Conflict Management and Negotiation (Free Online Course With Certificate)

This free online conflict management and negotiation course will teach you how to effectively moderate and resolve workplace disagreements, and how to create a positive workplace environment. Moderate conflict is healthy for an organisation. Some people avoid conflict, but avoiding conflict doesn't solve key issues, and stunts organisational growth. This free online course will teach you effective conflict management and negotiation skills.

This Free Online Course Includes:

• 1.5-3 Hours of Learning
• CPD Accreditation
• Final Assessment

Alison Certificates

All Alison courses are free to enrol study and complete. To successfully complete this Diploma course and become an Alison Graduate, you need to achieve 80% or higher in each course assessment. Once you have completed this Diploma course, you have the option to acquire an official Diploma, which is a great way to share your achievement with the world.

Your Alison Diploma is:

• Ideal for sharing with potential employers
• Include it in your CV, professional social media profiles and job applications.
• An indication of your commitment to continuously learn, upskill & achieve high results.
• An incentive for you to continue empowering yourself through lifelong learning.

Alison offers 3 types of Diplomas for completed Diploma courses:

• Digital Diploma: a downloadable Diploma in PDF format immediately available to you when you complete your purchase.
• Diploma: a physical version of your officially branded and security-marked Diploma, posted to you with free shipping.
• Framed Diploma: a physical version of your officially branded and security-marked Diploma in a stylish frame, posted to you with free shipping.

We are Alison, one of the world’s largest free learning platforms for education and skills training. Founded in 2007, we are a for-profit social enterprise dedicated to making it possible for anyone to study anything, anywhere, at any time - for free and online. Through our mission we are a catalyst for positive social change, creating opportunity, prosperity, and equality for everyone.

Build Your Career In 3 Easy Steps

Free Personality Assessment, Understand Who You Truly Are!

Alison’s free Workplace Personality Assessment gives you a simple scientific report of your top skills & strengths in just 12 minutes. Take the recommended free courses to boost your strengths!

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From software developer and business manager to head nurse and chef, browse 600+ exciting careers and the courses you need to achieve them. Discover all you need to know about job responsibilities, and the experience you require, and get suggested courses to learn the skills to succeed!

Get Hired, Create a Job-Winning Resumé

Create a job-winning Resumé with Alison’s Resumé Builder and apply for your dream job

Advance Your Career. Learn In-demand Skills.

Upskill in business analytics, health care, graphic design, management and more.