Diploma in Retail Management (Free Online Course)

Learn how to manage a retail outlet and ensure that it reaches its full potential with this free online diploma course.

Get to grips with running any kind of retail store with this diploma course. We explore all aspects of managing your own outlet, including choosing a location and hiring a cohesive team, budgeting, security and so on. We also delve into advertising, marketing and managing your brand. This course suits anyone looking to polish their retail management skills, whether you are experienced or just starting out, so sign up to boost your career.

What You Will Learn In This Free Course

• Define ‘merchandising’ and ‘pricing’
• Lay out the sales process and describe how to use necessary store equipment
• Establish the importance of trends
• Compare marketing and brand management
• List the many retail sales channels
• Analyze different security procedures
• Compare practical methods of problem-solving
• Highlight the health and safety regulations required for a retail setting
• Outline the legal rights of the customer and retail trading responsibilities
• Assemble a skilled, united and cooperative team of staff
• Contrast the benefits of different store locations
• Classify your daily and weekly tasks and responsibilities as a retail manager

We are Alison, one of the world’s largest free learning platforms for education and skills training. Founded in 2007, we are a for-profit social enterprise dedicated to making it possible for anyone to study anything, anywhere, at any time - for free and online. Through our mission we are a catalyst for positive social change, creating opportunity, prosperity, and equality for everyone.

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