Sitz
Irland
Studienformat
Online
Kurssprache
Englisch
Studienbereiche
Geschäft, Hotelmanagement
Studienrhythmus
Vollzeit, Teilzeit
Niveau
Trainingskurse
Studiengebühren
Infos anfordern
Sitz
Irland
Studienformat
Online
Kurssprache
Englisch
Studienbereiche
Geschäft, Hotelmanagement
Studienrhythmus
Vollzeit, Teilzeit
Niveau
Trainingskurse
Studiengebühren
Infos anfordern
This training course teaches you the basics of customer service. We show you how to focus on the customer to understand their expectations to help you improve their experience of your business. We explain how to deal with stress and constructively interact with clients on the telephone to handle complaints. People’s perceptions of your company’s brand are defined by customer experience, so sign up to make sure they remember you fondly.
This Free Online Course Includes:
All Alison courses are free to enrol study and complete. To successfully complete this Diploma course and become an Alison Graduate, you need to achieve 80% or higher in each course assessment. Once you have completed this Diploma course, you have the option to acquire an official Diploma, which is a great way to share your achievement with the world.
Your Alison Diploma is:
Alison offers 3 types of Diplomas for completed Diploma courses:
We are Alison, one of the world’s largest free learning platforms for education and skills training. Founded in 2007, we are a for-profit social enterprise dedicated to making it possible for anyone to study anything, anywhere, at any time - for free and online. Through our mission we are a catalyst for positive social change, creating opportunity, prosperity, and equality for everyone.
Free Personality Assessment, Understand Who You Truly Are!
Alison’s free Workplace Personality Assessment gives you a simple scientific report of your top skills & strengths in just 12 minutes. Take the recommended free courses to boost your strengths!
Fast Track Your Career With Alison's Career Guide
From software developer and business manager to head nurse and chef, browse 600+ exciting careers and the courses you need to achieve them. Discover all you need to know about job responsibilities, and the experience you require, and get suggested courses to learn the skills to succeed!
Get Hired, Create a Job-Winning Resumé
Create a job-winning Resumé with Alison’s Resumé Builder and apply for your dream job
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